World 100 Reputation Network members are on the front-line in the response to impact of the coronavirus pandemic on global higher education. We spoke to senior global colleagues to understand the key role that communications, marketing and international teams are playing as universities grapple with the challenges.

In 2014/2015 we revisited our resources and structures research that we originally conducted in 2008 to see how things had developed. This time around our surveys were complemented by video interviews with four senior directors and a series of case studies from additional qualitative interviews.

In 2014/2015 we revisited our resources and structures research that we originally conducted in 2008 to see how things had developed. This time around our surveys were complemented by video interviews with four senior directors and a series of case studies from additional qualitative interviews.